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Human support

Contact Darido

Questions about a piece, an existing order, or a return? Send us the details and our team will point you in the right direction.

Email

Write to our team

For orders, returns, product questions, complaints, and partnerships.

support@darido.net We usually reply within 1–2 business days.

Phone

Speak with us

Call during customer-support hours, Monday through Friday, 9 AM–5 PM Central European Time.

+1 (332) 225-1791

Company

Business address

Darido Marketplace UG (haftungsbeschränkt)
Bürgermeister-Hollweck-Straße 2, 85599 Vaterstetten, Germany

Please contact us before sending a return. We will provide the correct return instructions and label.

Help us help you faster

Including the right information in your first message helps us resolve your request without unnecessary back-and-forth.

  • Order question: include your order number and the email used at checkout.
  • Damage or defect: include clear photos of the item and packaging.
  • Product question: include the product name or a link to the product page.
  • Return: wait for approval and return instructions before sending anything.

Need a quick answer?

Our help pages may already have it.